GENERAL QUESTIONS HERE
Frequently Asked Questions
Shadow Luxe fragrances are created using extrait de parfum concentration, which helps the scent remain on the skin for many hours while maintaining a smooth and refined character.
Yes. Our perfumes are designed to feel balanced and comfortable, making them suitable for daily wear, office environments, and evening occasions.
For best performance, apply perfume on pulse points such as the wrists, neck, and behind the ears. This helps the fragrance develop naturally on the skin.
Orders are typically processed within 24–48 hours, and delivery times may vary depending on your location.
If you receive a damaged or incorrect product, please contact our support team and we will assist you with the return or replacement process.
You can reach our support team through the contact form on our website or by emailing our customer care team.